Platform Access Delays

Incident Report for Mediastream

Resolved

Platform access has returned to normal, and all services are currently responding as expected.

We have monitored the service and confirmed that the platform remains stable.

Status: Resolved
Posted Sep 28, 2026 - 14:01 GMT-03:00

Monitoring

The issue has been resolved, and Platform is currently responding normally.

Our team is monitoring the service to ensure it remains stable.

Status: Monitoring
Impact: Platform access and navigation are currently operating normally.
Posted Sep 28, 2026 - 13:43 GMT-03:00

Investigating

Platform Access Delays

We are currently experiencing delays when accessing Platform, which may result in longer-than-usual loading times for some users.

Our team is investigating the issue and working to restore normal service as soon as possible.

Status: Investigating
Impact: Users may experience delays when accessing and navigating Platform.
Posted Sep 28, 2026 - 13:34 GMT-03:00
This incident affected: Platform US (API, Player, Live, Live Editor, Analytics, Webhooks, Platform Moduls, Schedule).